National Certificate:
Food and Beverage Services Learnership NQF Level 4
Level 4 | SAQA ID – 14113
Raise the bar in hospitality by enrolling your staff in our Food and Beverage Services NQF Level 4 learnership
- Duration: 12 months
- Credits: 120
Learnership Overview
Accredited FoodBev SETA Learnerships
This food and beverage services learnership is suitable for individuals that have a passion for food and beverage services within the hospitality industry. It covers all the essential skills needed to craft an unforgettable guest experience. From providing and maintaining table and beverage service to effective customer service, team work and collaboration and basic supervisory skills – this learnership covers it all. It is a perfect fit across all hospitality sectors from small scale restaurants to large scale hotels.
What your staff will learn
- Dealing with customers and maintaining customer satisfaction
- Prepare and serve wine, spirits and liqueurs
- Maintain table and drink service
- Maintain a safe and secure working environment
- Operate payment point and process payments
- On the job coaching
- Processing incoming and outgoing telephone calls
- Team work
- Cleaning equipment, glass and drink machines
- Delivering staff training in area of responsibility
- Effective communication
- Maintaining personal hygiene
Details to know
Our learnerships are conducted with maximum use of practical application of the skills acquired. After facilitator led training has taken place via the course material, group work and scenario driven exchanges, learners will have the opportunity to relate the information back to their workplace. We offer a fun and relaxed learning environment, where participants will learn from each other, gain knowledge and acquire skills that will result in improved work performance.
A Food and Beverage Services Learnership is perfect for learners that are wanting to get involved in table and drink service in the hospitality industry.
Learners will need competency in the following areas:
• Mathematics at NQF Level 3
• Communication at NQF Level 3
After completing a Business Administration NQF Level 3 learnership an individual can work in the following roles:
- Waitstaff or server
- Bartender
- Host or hostess
- Food runner
- Cashier
- Catering assistant
- Food and Beverage attendant
- Cruise ship or airline food service
- Restaurant manager
This learnership is accredited with FoodBev SETA, a learnership quality assurance service that specialises in the food and beverage industry. By choosing a learnership that is accredited with a SETA, you can ensure you are obtain BEE points for your Skills Development efforts and your students receive an education that is of high quality.
Businesses that we have done staff training for:
Why you should choose this Learnership
How to make the most of a Food and Beverage Services Learnership
Enhance service quality by giving your staff advanced skills in customer service, table and beverage service and teamwork resulting in higher customer satisfaction
The food and beverage industry is constantly changing. By enrolling in a SETA programme you are ensuring your staff are up to date with high quality industry standards
This learnership will increase your service efficiency by decreasing potential errors, improving productivity and ensuring your staff can handle tasks more efficiently.
Food and Beverage Services Modules
Food and Beverage Services Level 4 Modules
- LP 1: Business Communication (25 credits)
- LP 2: Professional Development (11 credits)
- LP 3: Business Operations (21 Credits)
- LP 4: Managing Resources (22 Credits)
- LP 5: Table Services (13 credits)
- LP 6: Occupational Health, Safety and Security (13 credits)
- LP 7: Beverage Services (26 credits)
- LP 8: Office Practice (12 credits)